Designed with its customers in mind to streamline business process management, PSM CELADA Fasteners, a UK-based distributor of fastener solutions, quick lock systems and assembly tools, has launched its new online Customer Area.
This newly enhanced portal is an easy to use, intuitive platform, offering a refreshed interface that serves as a virtual dashboard. It gives customers a comprehensive overview of their entire order history and, with just a click, users can access a variety of information needed from quotes and orders to invoices, technical documents and quality certifications.
To further enhance direct communication with customers, PSM CELADA Fasteners is always on hand to resolve any issues. Customers can submit support requests directly to the service team via a dedicated section of the platform.
The updated Customer Area is part of PSM CELADA Fasteners’ long-standing commitment to staying close to the market and being the ideal partner for clients’ project needs.
“With this new Customer Area, PSM CELADA Fasteners is better equipped to support customers throughout the post purchase journey, addressing their needs through a platform designed to streamline and accelerate business processes, making professional life easier,” explains PSM CELADA Fasteners. “The introduction of increasingly user-friendly, intuitive and responsive tools demonstrates our commitment to simplifying work management and providing a smoother, more sustainable customer experience. Driven by a continuous pursuit of quality, innovation and efficiency, we are consistently striving to meet the highest standards of excellence, with a focus on constant improvement.”
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